Although Gov. Kim Reynolds has lifted her closure of senior centers and adult day centers effective Friday, June 12, Heartland Senior Services (HSS) has opted to delay opening to a later date.

The Governor’s mandate has been in place since March 17 as part of a strategy to reduce transmission of COVID-19. Senior citizens are considered among the most susceptible to the virus and as a demographic experience the most severe consequences.

“Knowing the dangers this pandemic poses to our elderly, Heartland Senior Services will take a more conservative approach and not reopen our facility immediately,” said HSS Director Nancy Carroll. “We miss our regular guests and look forward to welcoming them back, but our first priority is the health of safety of those we serve and our staff.”

HSS will continue to look to the Centers for Disease Control and Prevention (CDC), Iowa Department of Public Health (IDPH), World Health Organization (WHO), and Iowa Gov. Kim Reynolds regarding best practices in containing the virus. The decision to reopen Heartland Senior Services is reassessed regularly.

Continued changes to available services:

  • HSS and MGMC will continue to provide Meals on Wheels to those 60 and above that reside in Story County using ‘social distancing’ and other precautionary measures during each delivery
  • Congregate meal participants can be added to the Meals on Wheels program
  • Outreach Services will continue and Specialists will connect with seniors via the phone and by email.
    • We are shifting our services to ensure our seniors have these necessities during this unprecedented time. Please reach out if you need assistance getting groceries and/or medications.

The HSS phone line (515.233.2906) will be staffed Monday through Friday between 7:30 AM to 3 PM for anyone who has questions or concerns. We sincerely appreciate all of our seniors, their families and our staff who are sacrificing for the greater good during this challenging time.