Headquartered in Ames, Heartland serves those 60 years old and above who reside in Story County. This position leads and manages staff members in a manner consistent with the agency’s values and provides direct service to clients when appropriate.
Examples of Administrative Duties: program planning, train/monitor staff on program specific software, personnel management, record-keeping and completing monthly reports required by funders.
Examples of Direct Service Delivery: accept referrals from a variety of sources and gathers information as appropriate. Upon receiving referrals, meets with clients for follow-up. Receives phone calls and inquiries from individuals 60+, or their advocates, regarding availability of services, and provide information and assistance as needed.
Examples of Office Duties: maintains office systems, prepares department payroll, and manages correspondence.
Position reports to the Executive Director.
For questions or additional information call Nancy Carroll at 515-231-4354.
$45,000 to $60,000
Education & Experience:
- Bachelor’s degree in Social Work, Psychology, Human Services field, or Gerontology.
- Two years of experience in human services or related field. Experience working with older persons preferred. Supervisory experience helpful.
- Valid Iowa Driver’s license; must have own transportation and vehicle insurance. First Aid and CPR certification required within six months of hire.