Outreach

Outreach2018-12-08T16:10:46+00:00

Navigating through the challenges of aging can be overwhelming. Heartland’s Outreach Department works to connect seniors in Story County with community resources that they may be unaware of.

Through home visits and telephone contacts, our Outreach Specialists provide a vital link between older adults and necessary community resources, enabling seniors to remain in their homes for as long as possible.  We are always willing to listen and lend a helping hand.

The Outreach Department is an excellent resource for seniors or their families who have questions or concerns regarding older adult issues. We meet with people, listen to individual needs, and work to develop relationships that will bring a higher quality of life to those we serve. Please call with any questions or needs — we’re here to connect!

Outreach Director:

Shala Harsh
515-233-2906
sharsh@hsservicesia.com

How can we help you?

Local Connections

  • Access to volunteer network
  • Community connections for assistance and services
  • Referrals to HSS programs
  • Transportation coordination

Food Assistance

  • Farmers’ Market vouchers
  • Food Stamps
  • Friendly Lunch Bunch
  • Meals on Wheels of Story County –  a service of Mary Greeley Medical Center and Heartland Senior Services

General Application & Paperwork Assistance

  • Bill pay assistance
  • Elderly waiver
  • Energy assistance
  • Medicaid
  • Rent reimbursement
  • Social Security assistance
  • Veterans Affairs assistance

Outreach Staff

Shala HarshOutreach Director
Email: sharsh@hsservicesia.com
Office: 515-233-2906
Cell: 515-357-1668
Christina GallupOutreach Specialist
Service Areas: Cambridge, Collins, Colo, Huxley, Maxwell, Nevada, Sheldahl and Slater
Email: cgallup@hsservicesia.com
Office: 515-233-2906
Cell: 515-357-1597
Andrea BucheleOutreach Specialist
Service Areas: Gilbert, McCallsburg, Roland, Story City, & Zearing
Email: abuchele@hsservicesia.com
Office: 515-233-2906
Cell: 515-357-0368
Caitlyn LienOutreach Specialist
Service Area: Ames
Email: clien@hsservicesia.com
Office: 515-233-2906
Cell: 515-357-1655

“One lady in our community struggles with depression and diabetes, and has many other health issues. She has been very sick off and on. As we worked to set her up with home delivered meals, we found out that she had no income. We were able to assist her with getting signed up for food stamps and social security benefits. She now receives a monthly social security check and is able to purchase food regularly. These three changes have made a big impact in her overall health and well-being.”

Shala Harsh, Outreach Director August 2017